Solar Battery Rebate Application Process

Before applying for the WA Battery Rebate, gather these essential documents:

• Proof of property ownership: Current rates notice or property title

• Recent electricity bill: Showing your connection to either Synergy or Horizon Power

• Property details: Address and connection information

• Proof of income: Required if applying for the interest-free loan program (means-tested)

• Tenancy agreement: If you're a landlord applying for a rental property

• System specifications: Details of your chosen battery system, including capacity and VPP compatibility

For landlords seeking the additional rebate, you'll need to provide evidence of a long-term tenancy agreement for the property where the battery will be installed.

The WA government has established specific requirements for participating retailers and installers:

• WA business presence: Retailers and installers must have a Western Australian business address

• Accreditation requirements: Installers must be Clean Energy Council (CEC) accredited

• Financial standards: Businesses must meet ongoing financial and integrity standards

• Pricing transparency: Previous pricing must be published before each rebate round



• Delivery capacity: Retailers must demonstrate their ability to meet demand and maintain technical standards

As a locally-based provider, Perth Solar Direct meets these requirements and has extensive experience with similar rebate programs in Western Australia. When selecting a retailer, verify their compliance with these requirements and check their experience with similar rebate programs. Ask for evidence of their CEC accreditation and request references from previous customers.

While the final application process is still being developed, based on similar programs, you can expect to follow these steps:

1. Pre-qualification check: Verify your eligibility based on property type, location, and existing solar system
2. System selection: Choose an eligible battery system and approved installer
3. Quote preparation: Obtain a detailed quote specifying the battery system, capacity, and total costs
4. Application submission: Complete the online application form through the WA government portal
5. Rebate approval: Receive confirmation of your rebate reservation and approval amount
6. Installation coordination: Schedule your battery installation with your chosen provider
7. Post-installation verification: Submit proof of installation and system compliance
8. Rebate payment: Receive the rebate payment directly or as a discount on your installation



The application will be managed through an online portal operated by the third-party administrator selected to run the scheme.

Based on similar rebate programs in other states:

• Initial processing: Expect 2-4 weeks for application review and approval.

• High demand periods: Processing times may be longer immediately after program launch.

• Conditional approval: You may receive conditional approval pending installation verification.

• Final approval: Complete approval after installation verification may take an additional 1-2 weeks.

• Payment processing: Rebate disbursement typically occurs within 2-4 weeks of final approval

The exact timeline will be confirmed when the program details are finalised by the WA government.

To improve your chances of approval, avoid these common pitfalls:

• Incomplete documentation: Ensure all required documents are included and properly completed.

• Ineligible systems: Verify your battery meets all technical requirements before applying.

• Non-approved installers: Only use CEC-accredited installers with WA business addresses.

• Missed deadlines: Submit your application promptly when each round opens.

• Inaccurate information: Double-check all details for accuracy before submission.

• Inadequate system sizing: Ensure your battery meets the minimum 5kWh requirement.

• Lack of VPP readiness: Confirm your system meets Virtual Power Plant requirements.



• Missing internet connectivity: Verify your system can maintain the required internet connection

Taking time to review your application thoroughly before submission can prevent delays or rejection. Perth Solar Direct can assist with preparing your documentation to ensure it meets all program requirements.

To ensure compliance with program standards:

• Post-installation inspection: Your system may be subject to inspection after installation.

• Compliance verification: Inspectors will verify that your system meets all program requirements.

• Documentation review: All installation documentation will be reviewed for accuracy.

• System testing: Your battery's functionality and VPP readiness will be tested.



• Internet connectivity check: Verification that your system maintains the required internet connection

These inspections help maintain program integrity and ensure all systems meet safety and performance standards. Perth Solar Direct's experienced technicians ensure all installations meet these compliance requirements.

To maintain program integrity:

• Random audits: Your installation may be selected for random compliance auditing.

• Ongoing monitoring: Systems will be monitored for continued compliance with program requirements.

• VPP readiness testing: Regular testing of your system's Virtual Power Plant capabilities.

• Internet connectivity verification: Ongoing checks to ensure your system maintains internet connection.



• Performance verification: Audits may include verification that your system performs as specified

These audits help ensure that all rebated systems continue to contribute to grid stability and energy management goals.

If you encounter problems with your application:

• Energy Policy WA: Primary government department overseeing the program.

• Program administrator: A third-party service provider will be appointed to manage the scheme.

• Online portal: The program will have a dedicated online portal for inquiries.

• Phone support: A dedicated helpline will be established for applicant assistance.



• Email support: An email address will be provided for written inquiries

Specific contact details will be published when the program launches.

If your application is rejected:

• Review reasons: Carefully review the rejection reasons provided.

• Contact administrator: Reach out to the program administrator for clarification.

• Formal appeal submission: Submit a formal appeal with supporting documentation.

• Appeal review timeline: Expect a response to your appeal within 2-4 weeks.

• Secondary review: Appeals may be escalated to a secondary reviewer if needed.

Detailed appeal procedures will be outlined in the program guidelines. Perth Solar Direct can provide guidance if you need assistance with the appeals process.

In certain circumstances, extensions may be available:

• Valid reasons: Extensions may be granted for supply chain issues, installer delays, or personal circumstances.

• Request process: Submit extension requests through the program portal before your deadline.

• Documentation requirements: Provide supporting documentation justifying your extension request.

• Decision timeline: Expect a decision on extension requests within 7-14 days.

• Maximum extensions: Be aware that extensions will likely have maximum limits (typically 30-60 days)



Extension requests should be submitted as soon as you anticipate delays, not after deadlines have passed.